Safe Culinary Operation Restaurant Education Co.

Your Food Service Management & Education Experts.

At S.C.O.R.E. we specialize in the development of all aspects of restaurant operations, from business concepts, kitchen design and layout, menu development, recipe standardization, front of the house layout and design, culinary training, Food safety management training to include ServSafe, NEHA, FSP, and Prometric and many other food service operational concerns you may have.

At S.C.O.R.E., we are passionate about what we do. With more than 24 combined years of hands-on restaurant management and development experience, S.C.O.R.E. provides you with the tools, business experience and expertise you need.

The formula for a successful business includes an entrepreneurial spirit, passion and creativity, and some good old hard work. It also includes lots and lots of paperwork. Whether you need to pay vendors, recruit and train employees, market to future or existing customers, or handle hundreds of other routine business tasks, you'll need to fill out a form or use a manual to do it. At S.C.O.R.E., we have done a lot of the paperwork for you. We have ready-to-use training manuals, forms, checklists, and work-sheet templates to keep you organized and efficient. This resource is worth thousands of dollars and saves you many painstaking hours. Just ask us and we will be glad to share our secrets.

Consistency is also essential in the restaurant and food service industry if you want to be successful. Customers want to know they will be receiving high quality service, food and beverages every time they enter your establishment. Using and implementing tools to accomplish consistency in your establishment will create systems and procedures to make your restaurant successful while providing great customer and employee satisfaction, and help in controlling operational costs.

Food poisoning is a risk restaurateurs should be aware of! So why is food safety training not a priority for the hospitality industry?

Most food-borne illnesses are the result of poor handling practices, with the main issues being poor standards of hygiene by food handlers, cross-contamination between raw and fresh ready-to-eat foods, improper cooking and cooling procedures and temperature abuse during storage.Food-borne illness is not only serious, it can be fatal to certain groups of people that include pregnant women, young children, older adults and people with weakened immune systems.

Surprisingly, many restaurateurs choose to ignore their food safety responsibilities by not providing their employees with high quality food safety management training. As a quality and food safety auditor I have had many restauranteurs tell me why this form of training is not a priority to them. These include: high turn-over of employees, employee scheduling availability for training, manager does not have time, a lack of funds for training, a lack of training facilities, and employees don’t follow what I say or the correct procedures.

Some of the above issues may be valid, no one would argue that a basic training program in food safety is critical for any new or existing employee to enable them to perform their job well in producing safe food, thereby protecting your business interests and risks. It’s important you focus on a solid training program coupled with hands on supervision to reinforce the information. This means you need to have a knowledge of food law and a high degree of understanding of food hygiene and food safety to ensure effective control.

It is critical that your employees have knowledge and understanding of correct food safety practices and this is consistently applied on-the-job. Food must be safe to eat. As a food business owner: you must be committed to providing a safe product, ensuring your employees receive high quality training in food hygiene and safety, and provide leadership and ongoing support and guidance for food handling staff.

Taking a proactive approach to training employees in all aspects of food safety management is of critical importance for the survival of your business. Quality Food Safety Auditors (QFSA) and Safe Culinary Operation Restaurant Education company (SCORE) offer you practical solutions at a management level and to your staff whether you operate in hospitals, aged care facilities, restaurants, hotels or the food industry generally. We specialize in developing useful tools to assist you in the areas of food safety, strategic planning, business management, risk and compliance training and easy to implement business consultancy solutions. Contact us today at


ServSafe is a registered trademark of the National Restaurant Association Educational Foundation, used under license.

NEHA is a registered trademark of the National Environmental Health Association, used under license.

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